A couple of days ago, I wrote about a new flight insurance product called AirCare. This insurance has piqued my interest for a few reasons:
- It’s cheap – $25.
- It’s easy to use (you don’t have to provide a ton of documentation or itemized lists with your claims).
- It covers missed connections.
I’ll admit that I was most interested in the last point, as I seem to have been served more than my fair share of annoying travel woes over the past few years…especially missed connections.
Apparently I’m not alone in this. According to Brad Rutta, Director of Marketing at Berkshire Hathaway Travel Protection, the “missed connection” issue tops travelers’ lists of problems, which is why AirCare decided to offer a large, satisfying payout if it happens to you.
But what exactly counts as a missed connection?
People miss flights for a number of reasons, and while some are beyond our control (flight delays), some could absolutely be avoided (losing track of time at the airport bar).
I decided to ask Brad. Here’s what I learned:
- Your $500 payday is automatically triggered if the first flight you are on arrives after your connecting flight was scheduled to depart.
- The AirCare app is programmed to understand that certain airports are larger than others, and getting from one gate to another within a certain amount of time (20-40 minutes, depending on the airport) might be physically impossible.
- The AirCare site will not allow you to purchase a policy if – according to their data – your connection is too tight.
- If there are extenuating circumstances that prevent you from making a connection – even if it was technically within the window of possibility – an actual human from AirCare will happily discuss your claim with you to determine your eligibility.
- The payouts are additive, which means that if you miss two connections on the same trip (outbound and inbound), you will get paid twice.
What does this mean for me?
I don’t know what it means for you, but for me, it means that I’m going to buy AirCare for my next trip with a tight connection.
And the next time I miss a connection, I will look forward to cashing in instead of stressing out.
Are you ready to gamble on a missed connection with AirCare?