I’m already having a very stressful day, but it just got worse.
As you may know, Josh and I are jetting off on our first trip without kids next month. While we’re gone, we’re going to put our kids on a plane to San Diego to hang out with some awesome family friends. All good so far, right?
Not so fast. Today had more surprises up its sleeve.
As I was hanging out in the periodontist’s waiting room, I realized I hadn’t received any updates from Southwest about the kids’ trip (and they usually send a million), so I logged into my account to figure out what was going on. It turns out that NOTHING HAD BEEN BOOKED.
I have no idea how this happened, but it’s t-minus a handful of days, so it’s a bad situation.
I spent about an hour on the phone with Southwest about a month ago, finalizing details and figuring out if our kids were “unaccompanied minors” or not (answer: one yes, one no). After that, I’m CERTAIN that I booked flights over the phone. I know I did, because I transferred a bunch of Chase Ultimate Rewards points over to my Southwest account to pay for it. But…nothing actually got booked.
And now the flights are MUCH more expensive. !@$%&*!!!
It’s not the best time for me to make a new reservation, because I have had a nice glass of whiskey. But I am 110% certain that I already booked the flights…they just never ACTUALLY got booked. And I know that sounds questionable, but seriously…if you knew the full backstory, you’d know that this is not something I take lightly.
WTH? So frustrating!!!
Has this ever happened to you?