Secrets of the Park Hyatt Tokyo.

Now that we’ve been in Japan for a couple of weeks, I can safely say that we love it.

I can also share that for us, it has been pretty overwhelming. A lot of that is due to the way we travel. We walk 6-8 miles a day, seek out obscure places and situations, and are out of our hotel/guest house from upwards of ten hours at a time. It’s rewarding, but also exhausting – especially with our kids by our side.

So for us, the Park Hyatt Tokyo turned out to be the perfect place to start our journey into Japan. This hotel is so relaxing and soothing, so hushed, so comforting. It’s amazing to return here at the end of each day – it really is a place of total calm and supreme guest service. It’s a true respite from the sensory overload that can come at you full-force from all directions when you’re on street level in Tokyo. The hotel staff either anticipated or efficiently acknowledged our every need, then made it happen.

That being said, there are a few “secrets” about the hotel that I learned during our five-night stay that I wish I had known from the beginning. In no particular order, here they are:

1. Check out the basement.

There are restaurants, a convenience store and a drugstore in the basement of the Shinjuku Park Tower, the building that houses the Park Hyatt Tokyo.


These are a solid option if you don’t want to spend big bank for room or restaurant service at the hotel, and don’t want to go out either.

park hyatt tokyo basement restuarants

You can grab a quick meal for a very reasonable price at one of the restaurants, or you can pick up snacks and drinks at the convenience store. Easy and inexpensive.

2. The hotel rooms are filled with hidden goodies.

Since we were there for five nights, we explored every inch of our suite. We discovered all kinds of cool things in little cubbies and drawers.

There was a drawer in the closet that was filled with slippers…


a stationery set in the desk in the entryway…


writing utensils and other office-y things you can use during your stay..

stationery set park hyatt tokyo

and reusable bags in the closet (perfect for laundry).

park hyatt tokyo reusable bag

3. There is a non-smoking floor, but you have to request it.

The first room we were offered smelled very strongly of cigarette smoke. We quickly realized that this was our mistake, as Japan still allows smoking in public spaces. At first, our host offered us an air purifier, but when we asked a few more questions, we learned that there is a completely smoke-free floor. If you ask for it, you can get a room there.

Luckily, we were able to move rooms. In addition to the smoke-free air, they also gave us not just one, but two air purifiers. Needless to say, the air in our new room was awesome. 😉

4. Ask and ye shall receive.

Because we hightailed it out of California in a mad dash, we forgot to pack a few things. One of these items was journals – we wanted our kids to write something in a journal every day.

We asked the hotel if they had notebooks or a pad of paper, but they presented us with these instead.

journals park hyatt tokyoGorgeous.

Our stay at the Park Hyatt Tokyo was very special, and the little tips and secrets that we learned while we were there made it even better.

Do you have any Park Hyatt Tokyo info to add?


  1. Thanks for the PHT tips! I’m excited there are restaurants in the basement level! Do you get to keep the reusable bags?

    • Points Pixie says

      Ang – Sure! Glad you liked the the tips 🙂

      Yes, the bags are yours to keep.

      • Thanks =) Can’t wait to read more trip reports! Also, sorry to hear about your scare with your son the other day =( I hope the rest of your trip goes smoothly =)

        • Points Pixie says

          Ang – I’ve got SO many more blog posts to write about Japan! It’s such an interesting place.

          Thanks for the good wishes. That was quite a scare. I agree – hopefully we got that part out of the way, and now the rest of the trip will be smooth sailing. Knock on wood.

  2. Wish we had known about the basement!

  3. Not really a secret, but they have a free overnight shoeshine service! I used it and it was great!

  4. Love the notebooks for the kids! Also love all the secret compartments and goodies. When I was a kid, I loved searching through the whole room to discover all the amenities. Haven’t done that in awhile. Postcards and stationary were always good finds! (and free souvenirs).

    Often I’ll take the plastic bags in the closet for laundry.

    Once, when I was in Lisbon, they had these wonderful cloth laundry bags. i wasn’t sure if it was ok to take them, but I did use one and had it near my suitcase. I realized it must have been fine because the housekeeping service left me another one on my suitcase. Fantastic find, love hotel goodies!! Slippers are always nice too!

  5. I wanted to post a quick thank you for your tips in this post. We just checked out from a marvelous 3-night stay at the Park Hyatt. Thanks to your advice, we had emailed the week prior to a arrival to request the non smoking floor, which they were happy to help with and we never smelled a bit of odor.

    We also made a couple stops to the basement shops which were very convenient as you mentioned.

    Thanks again for the post!

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